Manuals
DMM Revision: Business Bulk Temporary Forwarding and Hold Mail Service Requests
Effective July 1, 2020, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®), sections 507.2.0 and 508.11.0, to include a new option the Postal Service is implementing that will allow business customers to submit a bulk request (10 or more locations) to temporarily forward or hold mail.
Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)
500 Additional Mailing Services
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***See 2.1.6 for temporary business bulk forwarding requests.
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2.1.6 Temporary Business Bulk Forwarding
Businesses meeting the applicable standards in 2.1.3 may submit a bulk request (10 or more locations) to temporarily forward mail. For additional information, businesses may contact a Postal Service field account representative, strategic account manager, or the business service network. As confirmation, the Postal Service will return the bulk request to the customer and include confirmation codes and a unique customer number that will be stored with the file. If changes are necessary to the ending date, business customers may make changes at managemymove.usps.com with their confirmation code and new ZIP Code.
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***See 11.1.3 for business bulk Hold Mail requests.
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11.1.3 Business Bulk Hold Mail Request
11.2 Requesting Hold Mail Service
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Except under 11.1.3, customers may apply for Hold Mail service online at usps.com.***
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Except under 11.1.3, customers may apply for Hold Mail service by completing PS Form 8076, Authorization to Hold Mail, and submitting the form in person to the local Post Office, providing the form to a mail carrier, or by mailing the form to their local Post Office.***
11.2.3 Customer Care Center Request
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11.3 Change or Cancel a Request
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11.3.4 Change or Cancel a Business Bulk Request
The Postal Service will incorporate these revisions into the July 1, 2020, edition of the online DMM, which is available via Postal Explorer® at pe.usps.com.
